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Archive for communication – Page 4

Posted by Marty Stanley on
 June 30, 2015 

Turning Delegation from D’oh! To OOHH! – Part Two – Closing the Loop for Successful Delegation.

Since the last blog post, you’ve decided to take the plunge and start delegating more effectively. You’re planning the tasks to be delegated and decided who will receive the new assignments, based on skill development or professional development . Good job! Now that you’ve selected the right person to do the work, it’s time to […]

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Posted by Marty Stanley on
 May 5, 2015 

The New Normal: Four Easy Steps to Holding People Accountable

Lots of managers espouse the importance of holding people accountable. But truth be told, most avoid it like the plague. Fear of not being “fair,” fear of appearing heavy handed, fear of not being liked. It’s time to stop the hand-wringing and get down to basics. First, use the job description as your main source […]

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Posted by Marty Stanley on
 April 21, 2015 

Accountability: The New Normal – Part One

Continuous Improvement, Lean Management, Seven Habits, Six Sigma, Five Whatever… All of these are good concepts aimed to improve results, instill greater productivity or profitability. Unfortunately, most of those processes ended up in three ringed binders that were put on the shelf until the next new process came along because the last one didn’t work.  […]

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Posted by Marty Stanley on
 March 10, 2015 

Doing the Right Thing

Have you ever found yourself wondering how to handle a situation in the best way possible? Whether as an organizational leader, a parent, or community volunteer, we sometime find ourselves in situations where answers or solutions are not clear cut or easy. So, the fall back questions often are: What should I do? Or What […]

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Posted by Marty Stanley on
 February 24, 2015 

Employee Engagement 101 ROI – A Return to Basics

Right person hired – check! Successful onboarding – check! Good work first 3 months on the job – check! Breathe a sigh of relief? Fugetaboutit! A recent survey by BI Worldwide found that only 40% of employees are still engaged after 6 months. This same study reported that 70 – 84% of employees are currently […]

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Posted by Marty Stanley on
 January 27, 2015 

All Aboard! Get a Good ROI with Successful Onboarding

You’ve hired a great person to fit the job description … now what? A recent study showed that only 40% of new hires are still engaged after 6 months on the job and they’re probably looking for a new job. To prevent this from happening, the next most important thing to do is make sure […]

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Posted by Marty Stanley on
 December 9, 2014 

Transaction Versus Interaction – Part 2

Theodore Zeldin said “Conversations can change the way you see the world and can even change the world.” So I ask you this: What are you talking about … and are your conversations focused on the transaction or interaction? And how does one turn the tide from a transactional conversation to an interactive conversation? It’s […]

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Posted by Marty Stanley on
 December 2, 2014 

Transaction Versus Interaction – Part 1

When you talk to people, are you focused on the transaction or your interaction? Think about it. A transactional encounter is one where you’re going through the motions to get the task or the discourse done.  Maybe you’re texting, talking on the phone to someone else or just dazed and confused.  But the bottom line […]

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Posted by Marty Stanley on
 November 6, 2014 

Are You Overcompensating For Underperformers?

There’s a term that’s been bantered about that I find rather interesting: “Overcompensating for incompetence.” This is how it works: a person isn’t doing the job, so the boss does it for them. Somehow this term seems like an oxymoron because if the boss was competent, then he/she wouldn’t be overcompensating. They’d be fixing the […]

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Posted by Marty Stanley on
 September 29, 2014 

Imagine – Love and Leadership

As we enter another political season and are subjected to diverse opinions about leadership, imagine what it would be like if there could be agreement about essential elements of leadership… not just political leadership but organizational, volunteer and personal leadership too. There’s probably only one thing that we could all agree on and that is […]

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